Transforming customer service culture in a national supermarket chain
Outcome summary Small and Mighty Group supported a national supermarket network to lift customer experience and frontline performance by embedding […]
Outcome summary Small and Mighty Group supported a national supermarket network to lift customer experience and frontline performance by embedding […]
Sustainability has moved from “nice to have” to a practical driver of customer choice, talent attraction, and long-term resilience. For
Outcome summary Small and Mighty Group supported a leading Queensland-based craft brewery to diversify into spirits by providing market analysis,
Purpose and profit aren’t opposites. Here’s how organisations build resilient growth by embedding social impact into strategy, governance and execution.
Mandatory climate-related sustainability reporting started in 2025 for large entities and is phasing in through 2027. Here’s what SMEs need
Outcome summary Small and Mighty Group supported a premium natural fibre homewares retailer to reset global commercial strategy, unify digital
Outcome summary Small and Mighty Group designed and delivered a practical, year-long mentoring program for Specsavers Northern Europe and Louis
New subsidiary strengthens commercial ties between two sustainability-aligned regions as policy and investment conditions accelerate cross-border opportunity. Small and Mighty
We’re pleased to share that Tara James, Founder and Managing Director of Small and Mighty Group, has been appointed CEO