Transforming customer service culture in a national supermarket chain
Outcome summary Small and Mighty Group supported a national supermarket network to lift customer experience and frontline performance by embedding […]
Industry: Retail
How we drove global growth for an international retailer
Outcome summary Small and Mighty Group supported a premium natural fibre homewares retailer to reset global commercial strategy, unify digital
Building a scalable mentoring program for Specsavers Northern Europe
Outcome summary Small and Mighty Group designed and delivered a practical, year-long mentoring program for Specsavers Northern Europe and Louis